Privacy policy & SMS Terms of Service

Effective Date: April 1, 2025
Last Updated: May 15, 2025

NTR Consulting Services LLC (“NTR,” “we,” “us,” or “our”) respects your privacy and is committed to maintaining the trust and confidence of clients, prospective clients, and visitors to our website. This Privacy Policy and SMS Terms of Service (collectively, “Policy”) describe how we collect, use, disclose, and protect your information—including your SMS consent—when you engage with our consulting services, including through our website at https://www.ntrconsultingservices.com.

This Policy complies with applicable U.S. privacy regulations, including the California Consumer Privacy Act (CCPA), CAN-SPAM Act, Telephone Consumer Protection Act (TCPA), and relevant state and industry standards.

1. Scope of This Policy

This Policy applies to:

  • Visitors and users of our website

  • Individuals who contact us via our web forms, email, or SMS

  • Clients or prospective clients engaging with our services

2. Information We Collect

We may collect and process the following categories of personal information:

A. Information You Voluntarily Provide:

  • Full name

  • Email address

  • Phone number (including SMS consent, if applicable)

  • Company name

  • Job title or role

  • Message content or service-related notes

  • Any information submitted via our contact forms, intake forms, or email

B. Information We Automatically Collect:

  • IP address and geolocation data

  • Browser and device type

  • Pages viewed and referring/exit URLs

  • Date/time of visits

Cookies and similar technologies (e.g., analytics tags) may be used to support performance, diagnostics, and user experience.

3. How We Use Your Information

We use your information for the following purposes:

  • To respond to inquiries and provide services

  • To schedule and confirm appointments

  • To send service-related SMS messages (see Section 5)

  • To follow up with post-consultation instructions or action items

  • To manage billing and administrative communications

  • To analyze website performance and user behavior (in aggregate)

  • To comply with legal obligations and prevent misuse or fraud

We do not use your personal information for automated decision-making or profiling.

4. Legal Bases for Processing

We collect and process personal data based on the following lawful bases:

  • Your consent (e.g., web forms, SMS opt-in)

  • Performance of a contract (e.g., consulting engagements)

  • Our legitimate business interests (e.g., service optimization)

  • Compliance with legal obligations (e.g., record retention, subpoenas)

5. SMS Terms of Service

By opting into SMS communications via our website or other means, you expressly consent to receive text messages from NTR Consulting Services LLC. These may include:

  • Appointment confirmations or reminders

  • Post-consultation updates or next steps

  • Service-related notifications (e.g., payment reminders)

  • Occasional important announcements (non-promotional in nature)

Message frequency may vary. Message and data rates may apply.

We do not share or sell SMS consent with any third party or affiliate for marketing purposes.

6. Disclosure of Information

We may share your information under these circumstances:

  • Service Providers: With trusted partners who help operate our website, CRM, or SMS/email platforms. These providers are contractually obligated to protect your data.

  • Legal Compliance: If required to comply with a subpoena, court order, or other legal process.

  • Business Transfers: In the case of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.

  • With Your Consent: In specific cases where you direct us to share information.

We do not sell personal information, including under the definition outlined by the CCPA.

7. Data Security

We maintain reasonable technical, administrative, and physical safeguards to protect personal data from unauthorized access, use, or disclosure. This includes encrypted data transfer where applicable, access controls, and secure hosting environments.

While no system is entirely secure, we take all legally required steps to minimize risk.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described above or as required by law, including accounting and legal recordkeeping obligations.

9. Your Rights & Choices

Depending on your jurisdiction, you may have rights under state or federal laws, such as:

  • Right to know what data we collect

  • Right to access and receive a copy of your data

  • Right to correct inaccurate information

  • Right to delete your personal information

  • Right to withdraw consent for communications

To exercise your rights, please contact us at info@ntrconsultingservices.com.

10. Third-Party Links

Our website may include links to third-party sites or services. We are not responsible for their privacy practices. Please review those policies separately.

11. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit data from children.

12. Changes to This Policy

We may update this Policy periodically to reflect legal, operational, or technological changes. Updates will be posted here with a revised “Last Updated” date. We encourage you to review this Policy regularly.

13. Contact Us

If you have any questions about this Policy or our data practices, please contact:

NTR Consulting Services LLC
📧 Email: info@ntrconsultingservices.com
🌐 Website: https://www.ntrconsultingservices.com
📍 Based in the United States